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  • Resources | X9
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What voltage should I use to power my X9?

The X9 supports a power input of AC 100-240V~ 50/60Hz, Max 0.35A. Please ensure your power source falls within this range.

How can I use my cellphone to control my X9?

Here are two methods to control the X9 using your mobile device:

1. Scan the QR Code:

On the X9 touchscreen, navigate to About -> Mobile Control. Use your mobile device to scan the QR code displayed on the X9 screen. Once connected, you’ll be able to control the X9 directly from your mobile device.

2. Use the “Luxsin Controller” App:

• Download and install the “Luxsin Controller” app on your mobile device. (Installation methods may vary by brand—please consult your device manufacturer for details.)

• Open the app and select “Add Device” -> Choose the correct device model -> Tap “Next”.

• The app will automatically search for nearby X9 devices (ensure your mobile device is within range).

• Tap “Add”, then navigate to the Device List page. Select the device you just added to access the control interface.

What Gain should I choose?

When connecting your headphones via the 6.35mm or 4.4mm ports, the X9 automatically detects the headphone impedance and optimizes the gain for the best listening experience. You can also manually adjust the gain to suit your preferences (Audio Setting → Headphone Gain).

My X9 occasionally makes a beeping sound. Is this normal?

The beeping sound is produced by internal switches during operation and is completely normal. You may hear the sound in the following scenarios, among others:

1. When adjusting the volume with the control knob.

2. When enabling the HP-EQ function and selecting a headphone model.

3. When toggling bypass on/off.

4. When X9 boot up and restart.

Why can’t my XLR headphone jack detect headphone impedance?

The XLR headphone jack on X9 currently does not support impedance self-detection. This feature is available on the 6.35mm and 4.4mm headphone jacks.

How can I swap the VU meter on my device?

There are two ways to switch the VU meter display:

1. On the VU meter display screen, swipe up or down to select different VU meters.

2. On the VU meter display screen, press and hold the touch screen to enter the VU meter selection menu. Then swipe left or right to browse through all available VU meters. Tap to select your preferred style.

How to Adjust Display Screen Brightness?

Follow below steps to adjust screen brightness:

General → Energy saver → Screen brightness → Brighter/Medium/Darker

How to Adjust Knob Brightness?

Follow below steps to adjust knob brightness:

General → Knob brightness → Off/Brighter/Medium/Darker

How can I control my X9 through mobile phone or computer?

You can use your phone, tablet, or computer to control your X9. Below are the connection instructions:

(Note: Your device and the X9 must be connected to the same local area network (LAN).)

1. Click on “About” -> “Mobile Control”.

2. Use your mobile device to scan the QR code on the left side of the screen to download the APP.

  • Open the APP you just downloaded, tap “Add Device”, select your device model, and then click “Next”.
  • Select your device from the scan results and click “Add”.
  • In the device list, tap the device you just added to access the X9 control homepage.

3. If you prefer not to install the APP on your mobile device, you can scan the QR code on the right side of the screen to access the web-based control homepage automatically.

4. To connect using a computer, enter the address displayed at the bottom of the screen into your browser to access the control homepage.

What is the standard value for the "Stereo width" setting in the X9

The soundstage can be adjusted after turning on the “Effect” switch. Clicking “...” and then selecting “Stereo Width” . Turn on the “Stereo Width” switch on the right top conner then you are able to adjust the soundstage.

The original soundstage value for all songs is 50, and you can adjust it between 0 and 100 according to your personal preference.

How can I upgrade the firmware for my X9

Notes:

1. The upgrade process takes approximately 3-5 minutes. Please do not disconnect the power or restart the X9 device during the upgrade.

2. If performing the upgrade via a USB flash drive (local upgrade), ensure that the USB device remains connected throughout the entire upgrade process.

3. Upon completion of the upgrade, the system will automatically restart. Once the restart is complete, the device will be ready for normal use.


Local Upgrade via USB-A Interface:

1. Download the firmware upgrade package (with the “.PKG” extension) and copy it to the root directory of a USB flash drive.

2. Insert the USB flash drive containing the upgrade package into the USB-A port on the rear panel of the X9.

3. On the X9 touch screen, navigate to “About” -> “Upgrade”, and then click “Local Upgrade” -> “OK”

4. The X9 will automatically detect the contents of the USB drive and initiate the upgrade process.

5. Once the upgrade is complete, the device will automatically restart. You may verify the firmware version displayed on the X9 to ensure the upgrade has been successfully applied.


Online Upgrade (OTA):

1. Ensure the X9 is connected to a stable Wi-Fi network.

2. On the X9 touch screen, navigate to “About” -> “Upgrade”, and then click “Online Upgrade” -> “OK”

3. The system will automatically check for the availability of a new firmware version. If an update is available, the upgrade process will begin automatically.

4. Once the upgrade is complete, the device will automatically restart. You may verify the firmware version displayed on the X9 to ensure the upgrade has been successfully applied.

How can I add multiple target curve Presets for a specific headphone
  1. In the mobile app (or web UI), open “HP-EQ.”
  2. Select the preset you have added, then tap “+” to create a new copy.
  3. Rename the new preset as desired. You may repeat this step to create multiple copies.
  4. On the X9 touchscreen, tap “>>More” under the HP-EQ section.
  5. Tap the preset name once to switch it to another target curve.

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